Desert Harvest SSAV® capsules use a patented freeze-drying process that concentrates organic aloe vera at a 200:1 ratio. Unlike liquid aloe that's 99% water or gel capsules with limited potency, our process preserves 75+ active nutrients while removing 100% of harmful anthraquinones. Research shows anthraquinones like aloin can cause intestinal damage. Our anthraquinone-free formula makes SSAV® safe for long-term daily use.

Desert Harvest is the only aloe vera supplement mentioned by name in the 2024 International Painful Bladder Foundation (IPBF) Guidelines for IC/BPS management. This recognition comes from our 30+ years of specialization, sponsorship of the first clinical trial in 1995, and consistent quality that healthcare providers trust.

Based on our 2016 ICA survey of 660 SSAV users:

• Month 1: 6 capsules daily (3 morning, 3 evening)
• Month 2: If needed, increase to 9 capsules daily
• Month 3: If still symptomatic, increase to 12 capsules daily
• Maintenance: 3-12 capsules based on individual response

The survey showed 92% of users experienced relief, with 30% seeing benefits within 2 weeks.

Yes, SSAV® naturally contains D-mannose as part of the acemannan polysaccharide chain. Acemannan is composed of mannose sugar units that provide similar benefits to D-mannose supplements - preventing bacterial adhesion to bladder walls. We don't typically recommend additional D-mannose supplementation for customers already taking SSAV®.

Individual response times vary. In our 2016 ICA survey, 30% reported benefits within 2 weeks, while 88% experienced improvement with continued use over 2-3 months. Most healthcare providers recommend giving SSAV® at least 3 months at the recommended dosage before assessing effectiveness.

SSAV® is a nutritional supplement, not a drug, and many customers use it alongside prescription medications with their healthcare provider's approval. Unlike Elmiron, which has been associated with retinal toxicity concerns, SSAV® has no reported retinal issues. Always consult your urologist before combining supplements with prescription medications.

During a flare, you may temporarily increase your SSAV® dosage (up to 12 capsules daily) with your healthcare provider's guidance. Also consider: taking Calcium Glycerophosphate with all meals, strictly following the IC diet, staying well-hydrated, managing stress, and avoiding known triggers.

Most customers take SSAV® continuously for maintained benefits. These aren't medications that require cycling. Some reduce dosage after achieving symptom control but continue daily use. Stopping often results in symptom return within weeks to months.

Yes, aloe vera traditionally supports digestive wellness. SSAV® may help with digestive comfort and regularity (without laxative effects), nutrient absorption enhancement, gut lining support, and healthy inflammatory response in the GI tract.

The only difference is quantity. Both contain the same pharmaceutical-grade SSAV® formula. The 180-capsule bottle offers better value per capsule and is ideal for the initial 3-month protocol. The 90-capsule bottle works well for maintenance dosing.

To place an order: Browse our product catalog, add items to your cart, click the cart icon to review your order, proceed to checkout, enter your shipping and payment information, and confirm your order. You'll receive an email confirmation immediately. For assistance, call us at 800-222-3901.

No, you can checkout as a guest. However, creating an account allows you to: track orders easily, save shipping addresses, view order history, manage AutoShip subscriptions, and access exclusive offers. Create an account for a better shopping experience.

We currently accept all major credit cards (Visa, Mastercard, American Express, Discover). All transactions are processed securely through encrypted connections. We do not store your complete credit card information on our servers. Interested in additional payment options like PayPal, Apple Pay, Google Pay, or Shop Pay? Email us at info@desertharvest.com to let us know.

We're currently evaluating HSA/FSA payment options for Desert Harvest supplements. Some HSA/FSA administrators may allow supplement purchases with a Letter of Medical Necessity from your healthcare provider. For the latest information on HSA/FSA acceptance and requirements, please email us at info@desertharvest.com. We can provide itemized receipts for reimbursement purposes.

Once your order ships, you'll receive an email with tracking information. If you have an account, log in to your account to view order status and tracking. You can also contact us at info@desertharvest.com or 800-222-3901 with your order number for tracking assistance.

Contact us immediately at 800-222-3901 or info@desertharvest.com. If your order hasn't been processed yet, we can modify or cancel it. Orders typically process within 1-2 business days. Once shipped, you'll need to follow our return policy for any changes.

Yes! Call us at 800-222-3901 (US/Canada) or +1-719-370-1972 (International). Our customer service team is available Monday-Friday, 8:00 AM - 4:00 PM MST. We're happy to help you place an order, answer questions, or provide product recommendations.

Absolutely! During checkout, you can specify a different shipping address from your billing address. You can also include a gift message. For recurring gifts, consider setting up an AutoShip subscription with delivery to their address. Contact us if you need assistance with gift orders.

AutoShip automatically delivers your products at your chosen frequency. Benefits include: FREE shipping (US & Canada), priority 2-3 day delivery, flexible frequency options (4, 6, 8, or 12 weeks), easy management through your account, and ability to skip, pause, or cancel anytime. Select products receive 10% discount on periodic intervals - subscribe to our email list for updates on special offers. View full details on our AutoShip Terms page.

When viewing a product, select "Subscribe & Save 10%" instead of one-time purchase. Choose your delivery frequency (4, 6, 8, or 12 weeks), add to cart, and complete checkout. Your first order ships immediately, and subsequent orders ship automatically at your chosen interval.

Yes! Log into your account, go to "Manage Subscriptions," and adjust your delivery frequency anytime. Changes must be made at least 3 business days before your next scheduled shipment. You can also contact us at 800-222-3901 for assistance.

Log into your account, navigate to "Manage Subscriptions," and select "Skip Next Delivery" or "Pause Subscription." Make changes at least 3 business days before your next shipment date. Pausing stops all deliveries until you reactivate. Skipping only affects the next delivery.

You can cancel anytime through your account or by contacting us. However, if you cancel before completing 3 shipments, a $10.60 cancellation fee per shipment will be charged. This fee helps offset the discounts and free shipping provided. After 3 shipments, cancel anytime with no fees.

Yes! Log into your account, go to "Manage Subscriptions," and modify your subscription products. You can add new items, remove existing ones, or change quantities. Make changes at least 3 business days before your next shipment. Contact us if you need assistance.

Your card is charged when each order ships, typically 1-2 days before your scheduled delivery date. You'll receive an email notification before each charge. Select products may receive periodic discounts - subscribe to our email list for special offers. Update your payment method anytime in your account.

If your scheduled shipment date falls on a weekend or holiday, we'll ship on the following business day. You'll receive email notification of the actual ship date. This ensures your order is processed properly and tracking information is accurate.

There's no required minimum, but canceling before 3 shipments incurs a $10.60 fee per shipment. We recommend AutoShip for products you use regularly. The free shipping and priority delivery provide significant savings and convenience over time, especially for products like SSAV® that require consistent long-term use.

Yes! You can set up multiple subscriptions with different products and frequencies. For example, you might have SSAV® delivered every 4 weeks and Calcium Glycerophosphate every 8 weeks. Manage all subscriptions through your account.

AutoShip: FREE shipping (US & Canada) with priority 2-3 day delivery. Standard Orders: Calculated at checkout based on weight and destination. International: Rates vary by location, typically 2-3 weeks delivery. Orders process within 1-2 business days (Monday-Friday).

Yes, we ship worldwide! Check our international distributors page for local availability. International orders may incur customs duties (customer responsibility). Allow 2-3 weeks for delivery. For specific country requirements, contact us at info@desertharvest.com.

Orders typically process within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a shipping confirmation email with tracking information once your order ships. During peak seasons or high-volume periods, processing may take slightly longer.

Yes, expedited shipping options are available at checkout for standard orders. AutoShip orders already include priority 2-3 day delivery. For urgent needs, call us at 800-222-3901 and we'll do our best to accommodate rush orders.

Contact us immediately at info@desertharvest.com or 800-222-3901. We'll work with the carrier to locate lost packages or file damage claims. We'll send a replacement or issue a refund as appropriate. Take photos of damaged packages for claims.

Our products are stable at normal temperatures. SSAV® and dry supplements withstand temperature variations. Aloe Glide® and topical products may temporarily change consistency in extreme heat but return to normal at room temperature. We use insulated packaging when necessary.

Yes, we ship to P.O. Boxes and APO/FPO addresses. Delivery times may be longer for military addresses. Enter your complete APO/FPO address at checkout. For questions about military shipping, contact us at 800-222-3901.

Contact us immediately at 800-222-3901 or info@desertharvest.com. If your order hasn't shipped, we can update the address. Once shipped, you may be able to redirect through the carrier's tracking system, or we can assist with reshipment if the package returns to us.

We want you completely satisfied. Return Authorization required before shipping items back. Sealed supplement bottles eligible for refund (product price minus shipping). 30-day window from delivery. Contact us at 800-222-3901 or info@desertharvest.com. Full policy: Product Returns page.

Contact us within 30 days of delivery: Call 800-222-3901 (M-F 8AM-4PM MST) or email info@desertharvest.com with your order number, items to return, and reason. We'll provide return authorization and instructions. Returns without authorization will not be refunded.

Only sealed bottles of supplements are eligible for return and refund. Opened supplement bottles cannot be returned for safety and quality reasons. Certain categories are non-returnable: Sexual and Pelvic Health Skincare, EZMagic Pelvic Therawands, Books, and Lunation Life-Proof Underwear.

Once we receive and inspect your return, refunds process within 5-7 business days to your original payment method. Refunds appear in your account within 5-10 business days depending on your bank. You'll receive email confirmation when your refund is processed.

AutoShip customers: $6.00 minimum restocking fee for returned items. Standard orders: No restocking fees for sealed supplements. All refunds are product price minus original shipping costs. Desert Harvest is not responsible for return shipping costs.

Contact us immediately at 800-222-3901 or info@desertharvest.com. We'll arrange for replacement or refund at no cost to you. Take photos of damaged items for our records. We'll provide a prepaid return label for our errors.

We don't offer direct exchanges, but you can return eligible items for a refund and place a new order for the desired product. For AutoShip customers, you can modify your subscription to include different products. Contact us at 800-222-3901 for assistance.

All Amazon purchases are non-returnable, non-exchangeable, and non-refundable through Desert Harvest. Undelivered Amazon purchases may be subject to restocking fees. For Amazon order issues, please contact Amazon customer service directly through your Amazon account.

We offer: SSAV for IC/BPS - Bladder support supplements; Women's Health - Menopause & intimate care; Vitamins & Supplements - Low-acid, bladder-friendly nutrition; Skincare & Topicals - Organic formulas; Immune Support - Medicinal mushrooms; Pelvic Health - Therapy tools.

For IC/BPS: Start with SSAV® 180 capsules (6 capsules daily). Add Calcium Glycerophosphate for dietary acid management. Consider our Bladder Support Bundle. For menopause: Try Lactoferrin + Aloe. Call 800-222-3901 for personalized recommendations.

Yes! We offer several bundles: Bladder Support Bundle (SSAV® + Calcium Glycerophosphate + Quercetin), and various product combinations at reduced prices. Bundles provide comprehensive support and better value. Browse our collections or contact us for bundle recommendations.

Yes! Our products are designed to work synergistically. Common combinations: SSAV® + Quercetin for inflammation support; Lactoferrin + SSAV® for menopause + bladder health; Calcium Glycerophosphate with any supplement for dietary management. Start with one product, then add gradually.

Our customer service team can provide personalized recommendations based on your needs. Call 800-222-3901 (M-F 8AM-4PM MST) to speak with knowledgeable staff. Browse our blog for educational content. Always consult your healthcare provider about supplement choices for diagnosed conditions.

Most products are vegetarian. SSAV® uses vegetarian capsules. Lactoferrin is dairy-free and vegan-friendly. Some products contain gelatin capsules. Check individual product pages for specific information or contact us at info@desertharvest.com for detailed ingredient information.

Our products are free from most common allergens. SSAV® is gluten-free, dairy-free, and soy-free. Some products may contain: trace amounts of ingredients processed in facilities that handle allergens. Check individual product labels for specific allergen information. Contact us for detailed allergen information.

Yes! We provide complimentary samples to healthcare providers, physical therapists, and practitioners. Visit our Practitioner Samples page to request professional samples. See our Healthcare Provider Overview for complete information about our professional programs.

Our Lactoferrin + Aloe supplement features Effera™, the first human-identical lactoferrin approved for supplements. Unlike bovine lactoferrin which can trigger immune responses, Effera™ matches human lactoferrin at the amino acid level. Research shows human lactoferrin has superior bioavailability and doesn't produce the antibodies that bovine forms do.

Calcium Glycerophosphate works as a food acid neutralizer, allowing more dietary flexibility for those with acid-sensitive bladders. Studies show it can reduce food acidity by up to 95%. Take 2-3 capsules with acidic foods like tomatoes, citrus, coffee, or wine. Unlike antacids that affect stomach acid, it specifically neutralizes food acids.

Our B-Complex without B6 was specifically formulated for those with IC/BPS. Some individuals report bladder irritation from B6 supplementation, possibly due to its role in neurotransmitter synthesis affecting nerve sensitivity. This unique formula provides essential B vitamins for energy metabolism while avoiding potential bladder triggers.

Our Low-Acid Multi-Vitamin uses buffered forms of vitamins, particularly calcium ascorbate instead of ascorbic acid for vitamin C. Research shows ascorbic acid can lower urine pH and potentially irritate sensitive bladders. Each nutrient is selected for bioavailability and bladder-friendliness, making it ideal for those following IC dietary guidelines.

Quercetin is a bioflavonoid with anti-inflammatory and mast cell stabilizing properties. Studies show quercetin can reduce inflammatory markers like IL-6 and TNF-α. For IC/BPS, this is significant as mast cell activation contributes to bladder inflammation. Taking 500mg twice daily with SSAV® provides complementary anti-inflammatory support.

Lion's Mane contains hericenones and erinacines that support nerve growth factor (NGF) production, potentially benefiting pelvic nerve health. Turkey Tail provides PSK and PSP polysaccharides that support immune function. For those managing chronic conditions, optimal immune and nerve support enhances overall quality of life.

Yes, our mushroom supplements complement other products well. The beta-glucans in mushrooms work differently than aloe polysaccharides, providing diverse immune support. Take mushroom supplements with food for best absorption, while SSAV® can be taken with or without food.

Heather's UTI Defense features Calluna vulgaris (commonly known as heather), a unique approach compared to cranberry or D-mannose products. Research shows heather contains arbutin, which converts to hydroquinone in alkaline urine, providing antimicrobial effects. This formula supports urinary tract health through a different mechanism than bacterial anti-adhesion. Coincidentally, our second-generation founder shares the same name as this beneficial plant.

Aloe Glide® contains 95% organic aloe vera with no glycerin, parabens, or petroleum. A study in Obstetrics & Gynecology found glycerin-based lubricants can damage vaginal epithelial cells and alter pH. Our formula maintains healthy vaginal pH (3.8-4.5) and actually nourishes tissues rather than just providing temporary slickness.

Vulva & Body Balm contains organic aloe, coconut oil, and vitamin E to soothe sensitive tissue. While we cannot make disease claims, research shows topical aloe vera can reduce inflammation and support tissue repair. Many customers with various vulvar conditions report improved comfort. The hormone-free, steroid-free formula makes it suitable for long-term daily use. Always work with your healthcare provider for diagnosed conditions.

Yes, Aloe Rebalance® is pH-balanced (4.5-5.5) for daily external cleansing. Unlike harsh soaps that disrupt vaginal flora, our formula supports beneficial bacteria. Research shows maintaining proper vaginal pH prevents pathogenic overgrowth. Use externally only - the vagina is self-cleaning and doesn't require internal washing.

Yes, internal and external support work synergistically. Use: SSAV® capsules internally for systemic support, Aloe Glide® for intimate comfort, Vulva Balm for external tissue health, and Aloe Vera Gelé for general skin hydration. This comprehensive approach supports tissue health from inside and out.

Due to hygiene and safety reasons, Sexual and Pelvic Health Skincare products (including Aloe Glide®, Vulva Balm, and Aloe Rebalance®) are non-returnable, non-exchangeable, and non-refundable once purchased. Please review product descriptions carefully before ordering.

Aloe vera may have mild blood pressure-lowering effects. A meta-analysis found minimal interaction risk with antihypertensives. However, monitor blood pressure when starting SSAV® and consult your healthcare provider, especially if taking ACE inhibitors or beta-blockers.

Studies suggest aloe vera may support healthy blood sugar already in normal range. Our SSAV® has no added sugars and minimal carbohydrates. Monitor blood glucose when starting supplementation and inform your healthcare provider, especially if taking metformin or insulin.

Some supplements can interfere with chemotherapy. While aloe vera has shown protective effects against chemotherapy-induced mucositis, always consult your oncology team before taking any supplements during cancer treatment. They can advise based on your specific treatment protocol.

Those with kidney disease should consult their nephrologist before starting any supplements. While SSAV® contains minimal potassium and phosphorus, kidney disease requires careful monitoring of all supplements. Your healthcare provider can determine if aloe vera is appropriate for your specific situation.

Yes, with considerations: Start with lower doses and increase gradually, Lactoferrin particularly benefits postmenopausal women, monitor for interactions with multiple medications, and our Low-Acid Multi-Vitamin addresses senior nutritional needs. Many customers in their 70s and 80s use our products successfully.

Most people tolerate SSAV® well. Some may experience mild digestive adjustment during the first few days. Our formula has all anthraquinones removed, eliminating the laxative effects associated with whole-leaf aloe products. If you experience any unusual symptoms, reduce dosage and consult your healthcare provider.

All products undergo third-party testing for: heavy metals (lead, mercury, cadmium, arsenic), microbiological contamination, active ingredient verification, and pesticide residues (organic products). Our FDA-registered, GMP-certified facilities follow pharmaceutical-grade manufacturing standards. Certificates of Analysis are available upon request.

Unlike companies that use aloin content as a quality marker, we completely remove aloin and all anthraquinones for safety. Instead, we verify quality through acemannan content and total polysaccharide levels. Research shows acemannan, not aloin, provides the beneficial effects for bladder and immune health.

Properly stored supplements maintain potency for 2-3 years from manufacture date. SSAV® and other dry supplements should be kept in a cool, dry place. Aloe Glide® and topical products have a 24-month shelf life after opening. Check expiration dates on all products.

Our products are dietary supplements and topical skincare items, regulated differently than drugs. Supplements don't require FDA approval, but our facilities are FDA-registered and follow cGMP (current Good Manufacturing Practice) certification. All products undergo rigorous third-party testing. Learn more about our quality standards at our Commitment to You page.

Our products are manufactured in FDA-registered, cGMP-certified facilities in the United States. We use organic aloe vera grown in volcanic soil for optimal nutrient density. Our patented freeze-drying process preserves all active compounds while removing anthraquinones. Quality and safety are our top priorities.

Quality requires investment in: organic cultivation and sustainable sourcing, patented extraction processes, complete anthraquinone removal, third-party testing at multiple stages, GMP-certified manufacturing, therapeutic concentrations (200:1 for SSAV®), and research and development. Generic supplements rarely meet these standards. View our quality commitment.

Key studies include: 1995 Pilot Study - 87.5% of IC patients experienced symptom relief; 2016 ICA Survey - 92% of 660 users reported improvement; Rome Study 2019-2021 - Double-blind, placebo-controlled trial showing significant improvement; Ongoing - FDA-authorized trials at Wake Forest University. View our clinical studies page for detailed research information.

Yes. A 2024 study in Canadian Science Publishing showed: 90% of IC/BPS patients remained flare-free, significant reduction in serum IL-6 (inflammation marker), visible healing of Hunner's ulcers on cystoscopy, and no adverse effects reported. Our human-identical lactoferrin offers superior bioavailability compared to bovine forms used in studies.

Desert Harvest is the only aloe vera supplement mentioned by name in the 2024 IPBF Guidelines due to: 30+ years of specialization in IC/BPS, sponsorship of the first clinical trial in 1995, consistent pharmaceutical-grade quality, ongoing research partnerships with universities, and thousands of documented customer success stories.

Explore our educational resources: Blog articles with latest research and tips, Clinical studies and research, Customer reviews and experiences, Resource center with guides and tools. Contact customer service: 800-222-3901 or info@desertharvest.com.

Phone: 800-222-3901 (US/Canada) or +1-719-370-1972 (International)
Email: info@desertharvest.com
Hours: Monday-Friday, 8:00 AM - 4:00 PM MST
Mail: Desert Harvest, PO Box 1033, San Marcos, TX 78667

We typically respond within 24 hours during business days (Monday-Friday). Phone calls during business hours (8AM-4PM MST) are answered by our knowledgeable team. For urgent matters, please call us directly at 800-222-3901. We're committed to providing excellent customer service and addressing your concerns promptly.

Absolutely! Our customer service team is knowledgeable about all Desert Harvest products and can provide personalized recommendations based on your needs. Call 800-222-3901 Monday-Friday, 8:00 AM - 4:00 PM MST. We're happy to discuss product combinations, dosing protocols, and answer any questions about our supplements and skincare products.

Yes, our Compassionate Assistance Program helps those experiencing financial hardship. Contact our customer service team at 800-222-3901 or info@desertharvest.com to discuss your situation. We're committed to making our products accessible to those who need them.

We value your feedback! Share your experience by: leaving a product review on our website, emailing us at info@desertharvest.com, calling 800-222-3901, or connecting with us on social media. Your feedback helps us improve and helps others make informed decisions about our products.

We're here to help! Contact us: Phone: 800-222-3901 (M-F 8AM-4PM MST), Email: info@desertharvest.com, or visit our Contact page. Our knowledgeable team can answer specific questions about products, orders, health concerns, and more. We're committed to providing the information you need.